Valve questions? We have answers.
When you ask our team of industry experts, you draw from decades of knowledge about rotary airlock valves and conveying systems.
Meet our valve experts

Brittany heads up our sales team with more than 15 years in the bulk processing industry, which means she has some of the best all-around knowledge about rotary airlock valve configuration.

Whether you’re trying out new ingredients or need to make a switch, Terri’s material expertise can help you keep machinery clean and boost efficiency in your production process.
Need Tech Support?
Better call Paul
If you’re having trouble with a material jam, worn-out parts, or lost productivity, Paul is the one to call. He has 25 years of experience in manufacturing to help keep your equipment in ship shape.
See some of our popular FAQs
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Yes. If your facility generates combustible dusts, these safety features are non-negotiable (and unlike other vendors, ACS Valves does not charge extra for them). According to NFPA rules, a compliant rotary valve has metal tips on the rotor assembly, outboard bearings, and rotors with eight vanes or more. Some options will depend on your exact application, but a valve expert can guide you in the right direction.
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The key to storing a valve is to keep it covered in a warm, dry, and clean location to prevent condensation and contamination. For long-term storage, the valve should be kept in a temperature-controlled facility with a weatherproof covering. Check this blog or your valve manual for more detailed instructions.
Relevant for: General, Technical Support -
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While we understand the temptation for a quick fix, we definitely don’t recommend hitting your valve with hammers, wrenches, or whatever tools you have on hand. It only damages the valve and doesn’t help with material blockage. If you need help improving material flow, speak to one of our valve experts for recommendations specific to your application.
Relevant for: Technical Support, Difficult Products -
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When it comes to material shearing, the first thing we tend to look at is fill capacity. Factors like your material shape and size, equipment specifications, and conveying speed influence the right fill capacity to prevent jamming and shearing. Optional accessories like adjustable shear protectors, often recommended for materials like plastic pellets and sawdust, can be useful to help things keep flowing smoothly. A valve expert can give you more specific guidance based on your application.
Relevant for: Difficult Products
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Size a valve with our calculator tool
How wide does your valve’s inlet need to be? Find out quickly with our Rotary Valve Sizing Tool, a handy online calculator tool. Just enter your capacity, material bulk density, and expected efficiency.
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Get in Touch
Ask for conveying expertiseImpressed by our bulk material conveying knowledge? We have plenty more where that came from. For answers to your specific questions, contact our rotary valve experts.